Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return policy below:

1. Return Period: You have up to 30 days from the date your order was shipped to initiate a return.

2. Defective Products: We accept returns for defective products only. If you receive a defective item, please contact our customer service team within 30 days of receiving your order to arrange for a return.

3. Exchanges: If you would like to exchange an item, please reach out to our customer service team. Exchanges will be processed based on product availability.

4. Return Process: To initiate a return or exchange, please contact our customer service at [customer service email: marketingcanada@stlogistic.com.co]. We will provide you with instructions on how to return your item.

5. Condition of Items: Items must be returned in their original condition, including packaging, tags, and any accessories.

6. Refunds: Refunds will be processed after we receive and inspect the returned item. Please allow up to 14 days for your refund to be processed.

Thank you for your understanding! If you have any questions or concerns, please don’t hesitate to reach out.